Support & Customer Services

The full versions our financial planning spreadsheets include one years free email support and a 30 day money back guarantee. Our customisable templates don't include free support as they are unprotected and any changes you make to the logic or formulae are at your own risk. We suggest you keep a copy of the original template just in case your customisation project runs into trouble. By the same token, we cannot offer refunds on templates.

If you need help customising or learning to use any of our products, we do offer training and development services. Also additional support can be purchased in blocks of one hour (see below).

If you have just made a purchase and weren't returned to the download page, please contact us and we'll email you the download link. Please include your PayPal Transaction ID.

Excel spreadsheets for business plans and budgets

£40.00 GBP

Approx. 48 EUR / 66 USD

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Additional Support

If you need email support for our templates or additional support once it ends on our spreadsheets, please purchase it here in blocks of one hour. If you're not sure how much time to purchase, please contact us first and we'll send you an estimate. We are also happy to provide support on general Excel issues unrelated to our own products.